Privacy policy

1. Contact Information

Data Controller:
BIONEER CORPORATION
Bioneer Corporation (Global Center) 71, Techno 2-ro. Yuseong-gu, Daejeon, 34013, Republic of Korea

📧 Email: support@cosmerna.com
🌐 Website: https://www.cosmerna.com

2. Information We Collect

We collect the following types of personal information in connection with our Site and services:

a. Information you provide directly

  • Name, billing and shipping address

  • Email address and phone number

  • Payment information (credit card details are processed securely by Shopify and are not stored by us)

  • Messages or inquiries sent to our customer service

b. Information collected automatically

When you visit our Site, we automatically collect:

  • IP address, browser type, device information

  • Cookies and usage data (see “Cookies” section below)

  • Pages viewed, time spent on site, and click behavior

c. Information from third parties

We may receive information from our advertising partners (Google, Meta, etc.) to help us understand customer interests and improve marketing effectiveness.

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders, payments, and deliveries

  • Communicate with you about orders or support requests

  • Send marketing and promotional communications (only if you consent)

  • Improve our website functionality and customer experience

  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell personal data. We share it only as necessary to operate our business:

  • Service providers: Shopify (payment & order processing), logistics carriers, and IT hosting partners

  • Marketing & Analytics: Google Analytics, Meta (Facebook/Instagram) Ads, and email service providers

  • Legal disclosure: When required by law (e.g., court order, government request)

5. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the Republic of Korea and the United States.
We take appropriate safeguards to ensure that your data remains protected according to applicable laws.

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes described in this policy and as required by law (for example, tax and accounting records).

7. Cookies and Tracking Technologies

Our Site uses cookies to enable essential functions (such as cart and checkout), analyze traffic, and personalize content.
You can adjust your browser settings to block cookies, but some features of the Site may not function properly.

For more details, see www.allaboutcookies.org.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access and request a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent to marketing emails at any time (by clicking “unsubscribe”)

  • Request that we restrict or object to certain processing activities

To exercise any of these rights, please contact us at support@cosmerna.com.

9. Security

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to external websites (e.g., social media or partner sites).
We are not responsible for the privacy practices or content of these websites.

11. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
The latest version will always be posted on this page with an updated revision date.

13. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at:

BIONEER CORPORATION
Bioneer Corporation (Global Center) 71, Techno 2-ro. Yuseong-gu, Daejeon, 34013, Republic of Korea
📧 support@cosmerna.com